FFXI IDs being merged with Square-Enix accounts!

In order to better safeguard the account security of PlayOnline users and to provide a more streamlined account management experience, we will be transferring all PlayOnline IDs to the Square Enix Account system.

The transfer process will be available in the last half of July, and will give users access to an improved user interface that will allow account management from any web-browser.

Please visit the following URL for details on all of these changes.
http://support.na.square-enix.com/j/kb59527na

Please note that all users will have to log in and agree to the transfer by August 31, 2011, or they will lose access to PlayOnline and FINAL FANTASY XI.

In the last half of July, a walkthrough detailing the transfer process will be posted on the PlayOnline website as well as the FAQ section of the Square Enix Support Center.

This transfer will require you have a Square Enix Account. If you don’t already have a Square Enix Account, we strongly encourage you to create one in advance at https://secure.square-enix.com/account/app/svc/register. Customers who already have Square Enix Accounts need only complete the transfer process.

We hope you’ll agree that this marks a significant step towards providing a more secure, user-friendly, and responsive experience.

In order to better safeguard the account security of PlayOnline users and provide a more streamlined account management experience, transfer of PlayOnline IDs to the Square Enix Account System will begin at the end of July, 2011.

Please visit the following URL for more information on Square Enix accounts.
http://www.square-enix.com/na/account/

* Transfer Period:
The transfer process will be available starting at the end of July, 2011 and is scheduled to last until August 31, 2011. After August 31, 2011, however, access to PlayOnline and FINAL FANTASY XI will not be possible until the transfer process is completed.

* Transfer Process
A walkthrough detailing the transfer process will be posted on the PlayOnline website as well as the FAQ section of the Square Enix Support Center at the end of July, 2011. After the transfer process is complete, the user information registered to the Square Enix Account will act as the primary account information.

* PlayOnline Functions:
All billing and account information management functions will be transferred from the PlayOnline Viewer to the Square Enix Account Management System, allowing for convenient web-based account management. Please see below for a complete list of functions:
- Join PlayOnline
- PlayOnline Password Change
- Purchase/Cancelation/Review of Content IDs
- Payment Method Change
- Account History
- Registration of Expansion Packs
- Purchase of Optional Services
- Usage Details
- Campaign Registration

* Payment Methods
Square Enix Crysta (http://www.square-enix.com/na/account/crysta/), debit cards, and credit cards will be viable payment methods after ID transfer. Debit and credit cards must support personal authentication services (such as 3D Secure) in order to be used.

* Logging into PlayOnline after the Transition
Certain customers may be required to register their Square Enix account and PlayOnline ID before logging into PlayOnline.